How CupidBox Works

1

Tell Us Who the Gift Is For

Provide the details of the person you want to send a gift to. If you already have their address and phone number, you can enter them directly.

  • Phone number
  • Email address
  • Instagram account

CupidBox will use this information to reach out and coordinate the delivery while keeping your identity and their privacy protected.

2

Choose a Gift

Select a gift from our curated list of thoughtful gift options. You can also send a gift from other websites such as Amazon, Nykaa, or any online store.

  • Choose the "Any Gift – ₹99" option
  • Send us the product link

After verifying the link, we will send you a payment link. The final payment will include the product price plus a 10% service charge.

3

Contacting the Recipient

Once your order is placed, the CupidBox team will contact the recipient and inform them about the gift. We will ask for their consent to receive the gift.

  • Delivery address
  • Phone number

If the recipient cannot be reached within 30 days or declines the gift, 90% of the amount will be refunded to you. The remaining 10% is retained as a service fee.

4

Delivery Confirmation

After the gift has been successfully delivered, we will notify you that your order has reached the recipient. If the recipient shares a thank-you message, we will also pass it along to you.

Frequently asked questions
What is CupidBox?

CupidBox is a privacy-first gifting platform where you can send gifts to anyone without knowing or sharing their personal address.
Do I need the receiver’s address or phone number?

No. You only need their Cupid Address or a way for us to contact them (like Instagram, email, or phone).
Who can use CupidBox?

Anyone can send or receive gifts. There is no requirement for followers or popularity.
How does it work?

You choose a gift, enter the receiver’s Cupid Address or contact method, add a message, and place the order. The receiver reviews and accepts before the gift is delivered.
Will the receiver see my details?

No personal details are shared unless you choose to reveal your name. You can also send gifts anonymously.
Can the receiver reject the gift?

Yes. Every gift is subject to receiver approval.
What happens if the gift is rejected?

You will receive a 90% refund. A small service fee is retained.
What if the receiver is not reachable?

If the receiver cannot be contacted within 30 days, the order is cancelled and 90% refund is issued.
How long does delivery take?

Same-day gifts are delivered within 24 hours. Other gifts are usually delivered within a few days, with a maximum timeline of 30 days.
Can I send gifts from other websites like Amazon or Myntra?

Yes. You can share a product link, and CupidBox will handle the purchase and delivery.
Are there any extra charges for custom orders?

Yes. A small service fee (including ₹99 processing fee) applies for external product orders.
Can I cancel my order after placing it?

No. Orders cannot be cancelled once placed.
Will I get tracking details?

To protect privacy, tracking details are shared only with the receiver. You will still receive status updates.
What if the gift is delayed?

If delivery exceeds the allowed time, you may be eligible for a full refund depending on the case.
Can items be returned or exchanged?

Yes, in case of damage or size issues, requests must be raised within 24 hours and are subject to the original seller’s policy.
Who receives the refund in case of return?

Refunds are always issued to the user (sender), not the receiver.
Are messages monitored?

Yes. Messages may be reviewed, edited, or blocked to ensure a safe and respectful environment.
Can I request something in return for a gift?

No. CupidBox is strictly a gifting platform. Gifts should not be sent with expectations, deals, or exchanges.
Is CupidBox a dating or meeting platform?

No. CupidBox does not support meetings, personal arrangements, or any off-platform interactions.
What items are not allowed?

Illegal, unsafe, explicit, or inappropriate items are strictly prohibited.
Is my data safe?

Yes. Personal details like address and phone number are never shared and are securely handled.
How can I contact support?

You can reach us via email or support channels listed on the website.
Privacy-first gifting — no address required ✦ Gifts are delivered only after receiver approval ✦ Messages are filtered to maintain a safe experience ✦ Strictly gifting — no exchanges, no off-platform interactions ✦ Privacy-first gifting — no address required ✦ Gifts are delivered only after receiver approval ✦ Messages are filtered to maintain a safe experience ✦ Strictly gifting — no exchanges, no off-platform interactions ✦