Community & Safety

🤝 1. Our Commitment

CupidBox is designed to provide a safe, respectful, and privacy-first gifting experience for everyone.

We actively monitor activity on the platform to prevent misuse, harassment, and inappropriate behavior.

📋 2. General Principles

All users of CupidBox agree to:

  • Respect privacy and personal boundaries
  • Use the platform only for genuine gifting purposes
  • Avoid any form of harassment, abuse, or inappropriate conduct
  • Follow all platform rules and applicable laws

CupidBox reserves the right to take action against any violation.

👤 3. Guidelines for Users (Senders)

As a user, you agree to:

✅ Allowed Behavior

  • Send gifts as a gesture of appreciation or celebration
  • Write respectful and appropriate messages
  • Use the platform without expecting anything in return

❌ Prohibited Behavior

You must not:

  • Send abusive, offensive, vulgar, or inappropriate messages
  • Attempt to extract personal details (address, phone, etc.)
  • Use gifts to request:
    • Meetings
    • Personal contact
    • Favors or services
  • Send repeated or excessive gifts in a way that may cause discomfort
  • Use the platform for dating, solicitation, or any form of transaction

⚠️ Message Moderation

  • All messages may be reviewed
  • Messages may be:
    • Delivered as-is
    • Modified for safety
    • Blocked entirely

Users will be notified if messages are altered or restricted.

🚫 Consequences of Violations

Violation of these guidelines may result in:

  • Message blocking
  • Order cancellation
  • Refund restrictions (where applicable)
  • Temporary or permanent access restriction

👩‍💻 4. Guidelines for Receivers

As a receiver, you are always in control of your experience.

✅ Your Rights

  • You can accept or reject any gift
  • You are not obligated to respond or engage
  • Your personal details remain private at all times
  • You can report any suspicious or uncomfortable activity

⚠️ Expectations

Receivers are expected to:

  • Respond to gift requests within a reasonable time (where possible)
  • Raise return or issue requests within 24 hours of delivery
  • Use the platform responsibly and in good faith

🚫 Prohibited Behavior

Receivers must not:

  • Request or demand money instead of gifts
  • Engage in or encourage:
    • Deals
    • Exchanges
    • Meetings
  • Misuse the platform for personal gain or external arrangements

🔐 5. Privacy & Safety Enforcement

CupidBox maintains safety through:

  • Message monitoring and moderation
  • Restricted sharing of personal information
  • Controlled communication between users and receivers
  • Internal review of suspicious activity

We prioritize a safe and respectful environment for all participants.

🚫 6. Zero Tolerance Policy

CupidBox has zero tolerance for:

  • Harassment or stalking behavior
  • Explicit or inappropriate content
  • Attempts to bypass platform rules
  • Any activity that compromises user or receiver safety

⚖️ 7. Platform Boundaries

CupidBox is strictly a gifting platform:

  • ❌ No meetings or personal interactions
  • ❌ No exchange of gifts for services or favors
  • ❌ No dating or relationship facilitation

Any such activity is against platform policy.

📩 8. Reporting & Support

If you encounter any issue or feel unsafe:

Email: support@cupidbox.com

All reports are handled seriously and confidentially.

Safe gifting starts with respect